WHAT DOES THIS MEAN?

Independent Regulation

RICS Regulation is administered by a Regulatory Board chaired by a non member of the RICS.

Regulation is thus independent and at arm’s length from the RICS and its members.

Monitoring Standards

RICS Regulation monitors, trains and assists members and firms to comply with the published rules and regulations designed to meet with the ethical standards you would expect from an independent professional; it reviews and investigates complaints received about members and takes disciplinary action in cases where members or firms fall short of the standards expected of them.

A firm that is regulated by RICS has:

• A commitment to professional and technical standards and
• A commitment to ongoing training;
• Professional indemnity insurance cover;
• A complaints handling procedure to answer client complaints;

Access to independent resolution of complaints where the firm cannot resolve the matter.

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